Shipping policy
Shipping & Delivery Policy
Last updated: September 2026
Thank you for shopping with BioSync NZ. Please read our shipping policy carefully before placing your order.
Estimated Delivery Times
- New Zealand: 3–7 business days
- International origin products: 7–31 business days
Important – Product Origin BioSync NZ sources products from a range of domestic and international suppliers. Some items ship directly from their country of origin (including Asia, Europe, or North America). Delivery timeframes are estimates only and may be longer for internationally sourced products. The origin of each product may affect shipping duration.
Delays BioSync NZ is not liable for delays caused by customs clearance, carrier issues, public holidays, or other circumstances outside our control. If your order is significantly delayed, please contact us at Admin@biosyncnz.com.
Tracking Where available, tracking information will be provided once your order has been dispatched.
Questions? Contact us at Admin@biosyncnz.com